A Conversation with Dieter Rams: “There was no form as yet to the design process”: Design: Collage: Vitra.com:
GT: And then, in 1955, your time came as it were – for in the beginning you weren't appointed as a designer but as an architect.
DR: That's correct. One of my first jobs in the design department was to harmonise the relationship between the designers and the technicians and so build up trust. There was certainly no form to the design process; for example, as yet there were no briefings. Later on we created teams consisting of designers, marketing people and technicians who, from the start, all worked together on a product. Such a framework does have a huge effect on the design process. The design projects then followed the tasks set by each of the individual areas – whether it be hi-fi, body care, health care etc. There was a business director who was at the same level as the technical director and the design director. Thank goodness I was the only one who reported directly to the chairman of the board. This gave me a boost.
via Ed Cotton/Past&Vinegar
La stessa divisione dei compiti o meglio lo stesso mettere insieme di funzioni si deve applicare alla creazione della communincazione.